Since 1985, my brothers and I have owned and operated Tri-Tel Technical Services. In our 21+ years of experience, some things in this industry have changed, but a lot of things have stayed the same.

All of our 1,200+ clients, from then until now, have one thing in common: they want to run their business as effectively as possible. A good communications system can help you achieve that goal. Whether you have suddenly found yourself with more incoming calls than lines; or your staff and office space have grown and it is no longer feasible to shout down the hall; or because you recognize the need for a professional and convenient system for your customers to deal with? The reasons you need a modern communications system haven't changed.

What has changed is the definition of "communications system." In the past, it meant telephones and maybe a switchboard. Today, this same system often includes voice mail, automated attendant, Voice Over IP (VOIP), conference phones, promotions on hold, local and long distance services, and computer networks It's become a lot more sophisticated. With these new technologies becoming commonplace and the definition of "office" changing quickly (with off-site employees, flexible staffing, modem connections, the Internet!) - now more than ever, individual business communications needs require personal solutions.

Our special ability to design custom systems assures you that your changing needs will be accommodated no matter how dynamic your growth. Our capable analysts are ready to assist in determining your needs for telephone systems, paging/intercom systems, and computer and data cabling. We'll help you make wise decisions now so your communications system will endure through the next century.

What's different?

The other thing that hasn't changed is the need for dependable service, both from the equipment and from us. We're proud to be a dealer of Toshiba and Vertical/Comdial products - top-of-the-line, state-of-the-art, telecommunications equipment with an impeccable reputation. And although we've grown over the years, we haven't developed a "big corporate attitude" when it comes to personal service - the kind of service our competitors reserve for only their biggest clients. Our success is based on our hard-earned reputation for outstanding support.

Call us today, let's discuss what the future has in store for your business communications.

Chris Parker